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Privacy Policy.

Sicherheit

Privacy policy for Gastfreund apps

Privacy policy Gastfreund App - open PDF-document

 

1. Datenschutz
2. Erhebung, Verarbeitung und Nutzung von personenbezogenen Daten
3. Datenerhebung im Rahmen der App-Nutzung
4. Daten, die Sie selbst über das Kontaktformular eingeben
5. Analysewerkzeug
6. Zugriffsrechte der App
6.1. Standort
6.2. Fotos, Medien, Dateien
6.3. Kamera
6.4. WLAN-Verbindungsinformationen
6.5. Sonstiges
7. Speicherung der Daten
8. Links
9. Verschlüsselung
10. Auskunftsrechte des Betroffenen
11. Beschwerderecht bei der zuständigen Aufsichtsbehörde
12. Widerspruch Werbe-Mails
13. Änderung dieser Datenschutzerklärung

Sicherheit

Datenschutzerklärung für die Gastfreund App

Datenschutzerklärung App - PDF-Dokument öffnen

1. Datenschutz
2. Erhebung, Verarbeitung und Nutzung von personenbezogenen Daten
3. Datenerhebung im Rahmen der App-Nutzung
4. Daten, die Sie selbst über das Kontaktformular eingeben
5. Analysewerkzeug
6. Zugriffsrechte der App
6.1. Standort
6.2. Fotos, Medien, Dateien
6.3. Kamera
6.4. WLAN-Verbindungsinformationen
6.5. Sonstiges
7. Speicherung der Daten
8. Links
9. Verschlüsselung
10. Auskunftsrechte des Betroffenen
11. Beschwerderecht bei der zuständigen Aufsichtsbehörde
12. Widerspruch Werbe-Mails
13. Änderung dieser Datenschutzerklärung

Sicherheit

Datenschutzerklärung für die Gastfreund App

Datenschutzerklärung App - PDF-Dokument öffnen

1. Datenschutz
2. Erhebung, Verarbeitung und Nutzung von personenbezogenen Daten
3. Datenerhebung im Rahmen der App-Nutzung
4. Daten, die Sie selbst über das Kontaktformular eingeben
5. Analysewerkzeug
6. Zugriffsrechte der App
6.1. Standort
6.2. Fotos, Medien, Dateien
6.3. Kamera
6.4. WLAN-Verbindungsinformationen
6.5. Sonstiges
7. Speicherung der Daten
8. Links
9. Verschlüsselung
10. Auskunftsrechte des Betroffenen
11. Beschwerderecht bei der zuständigen Aufsichtsbehörde
12. Widerspruch Werbe-Mails
13. Änderung dieser Datenschutzerklärung

Sicherheit

Privacy policy for Gastfreund websites


1. General information

Information about the responsible organization:

Gastfreund GmbH
Marc Münster, CEO
Bahnhofstraße 4
87435 Kempten
Germany

Data Protection Officer:

IITR Datenschutz GmbH
Dr. Sebastian Kraspa
Marienplatz 2
80331 München
email@iitr.de

2. General data processing information


Affected data:

Personal data is only collected if you provide it to us of your own accord.

No other personal data is collected. Any processing of your personal data beyond the scope of the statutory permissions will only take place on the basis of your express consent.

3. Specific information on online presences

The table below gives you an overview of the tools used on our websites:

privacy information

3.1 Use of Google Analytics

Google Analytics is a service of Google Inc. "("Google"). Google uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will then shorten the IP address by the last three digits, so it is no longer possible to uniquely assign the IP address. Google complies with the privacy provisions of the U.S. Safe Harbor Agreement and is registered with the U.S. Department of Commerce's Safe Harbor Program.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

Third parties, including Google, serve ads on websites on the Internet. Third-party providers, including Google, use stored cookies to serve ads based on a user's previous visits to this website. Google will not associate your IP address with any other data held by Google. The collection and storage of data can be revoked at any time with effect for the future. You can disable Google's use of cookies by visiting the Google Advertising opt-out page. Alternatively, users can disable the use of cookies by third parties by visiting the opt-out page of the Network Advertising Initiative. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The collection and storage of data can be revoked at any time with effect for the future. Further information on Google's terms and conditions can be found here:

https://cloud.google.com/security/gdpr/

Please note:

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link.

https://tools.google.com/dlpage/gaoptout?hl=de

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website:



3.2 Google AdWords Conversion Tracking

Gastfreund uses Google AdWords Conversion Tracking, a web analytics service provided by Google Inc. "("Google"). Google AdWords Conversion Tracking also uses "cookies", which are stored on your computer and enable an analysis of your use of the website.

The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate the data with other Google data. You can generally prevent the use of cookies if you prohibit the storage of cookies in your browser.

https://cloud.google.com/security/gdpr/

3.3 Privacy Policy for the use of Facebook Remarketing

We have integrated remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our pages, the remarketing tags establish a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. This allows Facebook to associate the visit to our pages with your user account. We can use the information obtained in this way to display Facebook Ads. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. For more information, please see Facebook's Privacy Policy at https://www.facebook.com/about/privacy/

If you do not wish to use Custom Audience, you can deactivate Custom Audiences here: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Further information can be found at: https://www.facebook.com/business/gdpr

3.4 Safe Sharing Buttons

Gastfreund uses the "Shariff"-Social-Media-Buttons with data protection by heise. If you would like to learn more about "Shariff", we recommend the heise website:
http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

3.5 tawk.to

Gastfreund uses technologies of Search Marketing Services SIA, Bebru iela 43-19, LV-1067, Riga, Latvia (www.tawk.to) for the offered live chat. This page offers the guest staff an external platform for managing the chats. A script integrates the chat in the source code on gastfreund.net.

By using the chat you automatically use the services of tawk.to, even if you do not have a profile at tawk.to or are not currently logged in at tawk.to. If you interact with the plugins, for example by using the live chat of tawk.to, the corresponding information is transmitted directly to a server of tawk.to and stored there.

The data collected includes: Chat history, specified name, IP address at the time of the chat and (based on the IP) the country of origin. This data is not passed on to third parties and is only used to improve our service and for internal statistics.

By using the chat you agree to this condition. Please also note tawk.to's privacy policy: 
https://www.tawk.to/privacy-policy/

as well as the further information given there. You can completely prevent the loading of tawk.to plug-ins with add-ons for your browser, e.g. with the script blocker "NoScript": 
https://noscript.net/

Further information about tawk.to can be found at: https://www.tawk.to/data-protection/dpa-data-processing-addendum/

 

3.6 Using the Gastfreund-Concierge

The Gastfreund GmbH provides its customers from the hotel and tourism industry with software products. These serve the communication of the respective Gastfreund customer with his customers.

Depending on the modification of the solution booked by the client in each case, personal data of the guest can sometimes be collected and transmitted to the client by Gasttfreund.

Purpose of data processing:
Providing hospitality services: digital guest communication between the customer and his guests.

Type and extent of data collection, processing and use:
Entry of personal data by guests into the guest friend-interface in App or Web. Forwarding of this data via AWS Mailclient to an e-mail address specified by the customer. After sending the message by guest friend/AWS: Deletion of the sent message and thus the personal data.

Amazon Web Services, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
http://aws.amazon.com

The hosting takes place via:
Amazon Web Services (server rooms)
AWS Region Ireland

Type of data:
Guest's contact details:

  • Name
  • Street address
  • Telephone number
  • Email

Number and age of children (if relevant for booking a room)

Circle of those affected:
Guests of hospitality customers

3.7 Entry in contact forms

Gastfreund offers existing customers and interested parties the opportunity to contact Gastfreund using the contact form. Within the scope of this entry, you provide us with your contact data.

We use this information to send you the requested information and, if necessary, to provide you with selected information on the subject at a later date. The Gastfreund GmbH stores your data within the scope of the legal deletion obligations. You also have the option of asking us to delete your stored data at any time.

Below we describe which tools we use for this purpose:

3.7.1 Contact form on the Gastfreund homepage www.gastfreund.net

Hosting:
Amazon Web Services, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
http://aws.amazon.com

The hosting takes place via:
Amazon Web Services (server rooms)
AWS Region Ireland

Further information on data protection at AWS can be found at:
https://aws.amazon.com/de/compliance/gdpr-center/

Transfer:
Zapier Inc.
A Delaware corporation
538 Market St #62411

Further information on data protection at Zapier can be found at: https://zapier.com/privacy/

Storage and communication:
Close.io (Elastic Inc.)
PO Box 1145 Jackson
WY 83001 USA
https://close.io/gdpr/

 

3.7.2 Contact forms on lead pages

The hosting of some of our sites, with which we advertise our products, is done by the provider Leadpages.net.

Hosting:
Avenue 81, Inc. d/b/a Leadpages
251 N. 1st Avenue
Minneapolis, USA.

You will find Leadpages.net's privacy policy under the following link: https://www.leadpages.net/legal

Transfer:
Zapier Inc.
A Delaware corporation
538 Market St #62411

Further information on data protection at Zapier can be found at: https://zapier.com/privacy/

Storage and communication:
Close.io (Elastic Inc.)
PO Box 1145 Jackson
WY 83001 USA
https://close.io/gdpr/

 

3.7.3 Contact forms on the Gastfreund-Blog https://blog.gastfreund.net/

Hosting:
Amazon Web Services, Inc.

P.O. Box 81226
Seattle, WA 98108-1226
http://aws.amazon.com

The hosting takes place via:
Amazon Web Services (server rooms)
AWS Region Ireland

Further information on data protection at AWS can be found at: https://aws.amazon.com/de/compliance/gdpr-center/

Transfer:
Amazon Web Services, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
http://aws.amazon.com

The hosting takes place via:
Amazon Web Services (server rooms)
AWS Region Ireland

Further information on data protection at AWS can be found at:
https://aws.amazon.com/de/compliance/gdpr-center/

Storage and communication:
Close.io (Elastic Inc.)
PO Box 1145 Jackson
WY 83001 USA
https://close.io/gdpr/

 

3.8. Google Firebase

We use the Google Firebase service to analyse and categorise user groups and to play push messages. For more information about this and Google product privacy, please visit firebase.google.com and google.com/policies/privacy .

4. Information on other data processing methods

4.1 Specific information on the application procedure

Affected data:

Application details

Processing purpose:
Carrying out the application procedure

Categories of recipients:
Public authorities in the case of overriding legal provisions.
External service providers or other contractors, including for data processing and hosting.

We use the "Workable" tool for candidate management.

Workable Software Limited
21a Kingly Street, Second Floor
London, W1B 5QA
https://www.workable.com/privacy

Duration of data storage:
Application data will normally be deleted within four months after notification of the decision, unless consent has been given for a longer period of data storage within the framework of inclusion in the applicant pool.

4.2 Specific information on the processing of customer data/interested party data

Affected data:
Data communicated for the execution of the contract; if necessary, additional data for processing on the basis of your express consent

Processing purpose:
Execution of contracts, including offers, orders, sales and invoicing, quality assurance

Categories of recipients:
Public authorities in the event of overriding legal provisions

Customer data is stored in our CRM (Customer Relationship Management) tool "close.io".

Close.io (Elastic Inc)
PO Box 1145 Jackson
WY 83001 USA
https://close.io/gdpr/

Invoices will be sent by Bilendo GmbH

Bilendo GmbH
Sendlinger Str. 27
D-80331 München
https://www.bilendo.de/datenschutz

Processing purpose:
Execution of contracts, including offers, orders, sales and invoicing, quality assurance

Duration of data storage:
The duration of the data storage depends on the legal storage obligations and usually amounts to 10 years.

4.3 Use of a newsletter

The newsletter is sent by Gastfreund only to existing customers. In each of the sent newsletters that you receive in connection with direct advertising in the form of our newsletter for your own similar goods or services, you have the opportunity to object to the use of your e-mail address for sending the newsletter.

Your objection (and thus the cancellation of our newsletter) can be exercised by appropriate message to us or by link, which is sent in each newsletter.

For the newsletter dispatch we use:

CleverReach GmbH & Co. KG
Mühlenstr 43
26180 Rastede
https://www.cleverreach.com/de/datensicherheit/

 

5. Further information and contacts

In addition, you can assert your claims for information, correction, deletion or restriction of the processing or the exercise of your right of objection against the processing as well as the right to data transferability at any time. Here you find the possibility to contact us by e-mail to info@gastfreund.net

You also have the right to contact the data protection supervisory authority in the event of complaints.